CRM - Gemini Systems - Dealer Management Systems

Evolution DMS CRM

WORKSHOP

PARTS

VEHICLE SALES

CRM

ACCOUNTS

MARKETING

DASHBOARDS

APPS

Enhance your customer experience and boost sales with the CRM tools available within Evolution DX

Our integrated CRM is designed to provide your business with the tools required to efficiently manage the entire sales process, from initial lead capture to the final sale and handover. Allowing you to streamline your sales workflow, ensuring that no opportunity is missed and that customer interactions are handled seamlessly.

New digital leads appear in the CRM and can be picked up by the sales team, this means there is no more double keying of information from emails or web enquiries, it also means you’re able to track leads, their their status and their entire journey from start to finish.

With tools for generating PX appraisals, vehicle and finance quotes and creating order forms, Evolution DX helps you stay on top of every detail.

By managing all aspects of customer engagement, from initial contact to follow-up and post sale call cycles, in one centralised system, you can significantly improve the efficiency of your sales team. This not only enhances customer satisfaction but also drives increased revenue by ensuring a smooth, professional, and company wide sales process.

Feature Overview

Lead Management & Tracking

Vehicle Quotations & Proposals

Online Finance Quotations

PX Appraisals and Valuations

Order Form Creation

Comprehensive Contact Management

Automated Follow-ups & Reminders

Customer Profiling

Vehicles of Interest & Lost Sale Capture

Email & SMS Integration

Website Lead Integration

CAP, HPI & Autotrader Integration

Comprehensive Management Reporting

.... and much more

The Gemini eVHC & Video systems are a massive step forward from our old, 3rd-party, eVHC system we used. We find the integration within the DMS and eVHC as a huge time saver and is so easy to work with, I would recommend it without a doubt, if you are running Gemini as your DMS then this is the package you need. "Technicians love using it and our customers find the visual evidence of the defects more trusting, our service advisors are saving time with pricing and converting to job cards and any unsold red or amber items pop up next time the customer is back with us."

Chris Brace

Aftersales Manager - Tarnock Ford

"We have been a customer of Gemini for some 10years, they have played a supportive part in our business evolvement and progression, the service offers a value for money game changing dynamic in comparison to other packages on the market."

Ben Orsbourn

Vanwise Group Ltd

"We have found the Gemini eVHC systems a real step forward from our old VHC system. As a previous user of autoVHC we have been very impressed with the simplicity of Gemini's eVHC. The new system has proved a lot more efficient for the customer advisors over the old system as having a VHC system which is integrated with your DMS means that you don't have to set up the customers from scratch and estimates can be easily converted into invoices. A real advantage of the system is the integration with Dispatch which automatically generates reminders for amber work and contacts the customers."

Simon Coley

Horderns Motor House